Overview
This Refund Policy applies to purchases of digital products and services made through the Dynamics Mechanics website.
By completing a purchase, you acknowledge and agree to the terms outlined below.
Digital Products
All sales of digital products, including but not limited to documents, frameworks, templates, assessments, executive briefs, and software downloads, are considered final.
Due to the nature of digital content and immediate access upon purchase or download, digital products are non-refundable.
Exceptions
Refunds may be issued at the sole discretion of Dynamics Mechanics in limited circumstances, such as:
- Duplicate purchases made in error
- Technical issues that prevent access to purchased content and cannot be resolved
Any such exception does not establish an obligation for future refunds.
Advisory and Service Engagements
Refund terms for advisory services or engagements are governed by the specific written agreement executed between Dynamics Mechanics and the client.
This Refund Policy does not apply to services delivered under contract.
Chargebacks and Disputes
If you believe a charge has been made in error, please contact us before initiating a chargeback with your payment provider.
Unresolved chargebacks may result in suspension of access to digital products or services.
Policy Updates
This Refund Policy may be updated periodically. Updates will be reflected on this page.
Contact Information
Questions regarding this Refund Policy may be submitted through the website contact page.
